Report a repair

Anyone who can use Maintenance (Admin, Facility Manager, Operations Assistant) can report a repair on a property they can open.

From a property

1. Open the property and choose its Maintenance tab.
2. Choose Add Maintenance.
3. Fill in the form:

Field	What to enter
Title	What is wrong, for example Generator servicing
Category (optional)	Plumbing / Water, Electrical / Power, Civil / Structural, Security / Gates, Generator / Mechanical or Other
Priority	Urgent, High, Normal (the default) or Low
Unit	Leave as Property-wide, or pick the unit the repair is in
Reported By (optional)	The tenant who told you about it

4. Save. The repair appears at the top of the list as New, with today's date as the reported date, and your name as the person who reported it.

From the Maintenance page

Choose Add Maintenance, pick the property, then Continue. You land on that property's Maintenance tab with the form open.

Tips

• Set Urgent only for repairs that cannot wait. Urgent repairs that nobody has acknowledged are highlighted for the managers.
• Reporting a repair records nothing financial. A cost is recorded only when you resolve it.

Checked against Nutshell 0.1.14, with the Maintenance module switched on